Shipping Policy

Processing Time

All orders are processed within 1 to 3 business days after your order has been confirmed. Once processing is complete, your order is prepared and handed over to our shipping partner.

Delivery Time

Our products are shipped directly from our manufacturer's warehouse.

Estimated delivery time: 8 to 15 business days

Please note that delivery times may be slightly longer during periods of high demand, holidays, or due to unforeseen circumstances.

Shipping Costs

We offer free shipping on all orders, unless otherwise stated at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow a few days for the tracking information to become active after you receive your shipping confirmation.

Customs, Duties, and VAT

Depending on your country and local regulations, customs duties, VAT, import taxes, or handling fees may apply. These charges are determined by your local customs authorities and are the responsibility of the customer.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

• Customs clearance procedures

• Carrier or courier delays

• Severe weather conditions

• Public holidays

• Other unforeseen events

We appreciate your patience and understanding in these situations.

Incorrect Shipping Address

Please ensure that your shipping address is accurate and complete before placing your order.

We cannot be held responsible for orders shipped to an incorrect address provided by the customer.

Missing or Damaged Orders

If your order arrives damaged, or if it has not arrived within a reasonable time after the estimated delivery window, please contact our customer support team as soon as possible. We will gladly investigate the issue and work with you to find a suitable solution.